about fashion > FAQ
FAQ
GENERAL FAQ:
What types of templates will I find on your site?
I sell the following categories: female fashion figures (slim, 9-heads proportionate) Male fashion figures, kids figures, Fuller figure templates (that don’t adhere to the 9heads proportions) and a maternity figure. There are front, back, side and sitting poses. Check back again to see what new categories and styles are added, new ones are being added all the time.
Do the templates work with MAC?
Yes
What format are the templates in?
All the templates are jpegs
What size are the templates? How do I resize them?
They are all in A4 size. Open a word doc and paste the image there, resize it by dragging the sides or double clicking on it and in the size tab reduce it by percentages and then print it out.
Can I use the templates for digital illustration?
Yes, any program that can import a jpg is compatible with these templates. E.g.: Photoshop, CorelDraw, Illustrator or Freehand etc.
Do fashion colleges allow the use of templates for study or entrance exam purposes?
It’s probably best to check with the lecturer or person in charge of entrance exams. Most colleges will allow the use of templates, as long as the clothing designs that you draw over the figures are your own. Some colleges prefer this, since many design students can’t draw, and might jeopardise their chances of getting in to the school. They judge you on your eye for proportions, and this is a great advantage to you to use templates with the correct proportions. Some fashion figure development exercises in class will not allow the use of templates, but they should mention that in the brief. It’s a very common practice for well known designers to use templates! I often get established designers buying from my site.
Why are the template preview images so small?
Since the templates are for sale, if I gave large enough images as previews, nobody would have to pay for them, they would just save them on their pc.
I live in the UK/US etc – can I buy templates?
Since this is an e-commerce site, anyone in the world that has a credit card can buy templates! Visa, MasterCard, Diners and American Express cards are all welcome. No shipping is required, saving you costs and time.
What is the delivery time?
It is an instant download; there isn’t any delivery – that is the beauty! You pay, and immediately you can download the poses of your choice – its very convenient and time saving.
COMPETITION FAQ:
How do I qualify to get the full colour CD of fashion illustrations?
Just buy a pack of templates (or more) and you’ll qualify, the more you enter, the more chances you have of wining this awesome CD! Go to the competitions page for more info.
How often do you pick winners?
Enter each month and you can win. There is one winner per month, this will be announced on the competition page.
How will I receive my CD?
If you are a winner, you’ll be contacted and asked for your postal address, this will be mailed to you.
PAYMENT FAQ:
Im trying to buy templates, but it keeps asking me to log in.
You have to register to buy templates, this is so you can come back later and download at your leisure. When you log on again, it will show you how many credits you have left.
How much do the template packages cost?
10 cost $20,
20 costs $19.00,
30 costs $27.00,
40 Approx $34.00
54 Approx $40.00
65 cost $46 - this is done in South African Rand.
The transaction takes place in ZAR currency, there is no conversion fee imposed by the bank, other than the normal card fee that your bank may be charging you for the account anyway. What happens is that the RSA bank systems will pass the ZAR currency data to the card holder’s bank, which then does the necessary conversion.
What currency do I need to buy templates?
Currently this site only accepts credit cards, the templates are charged for in US dollars, but it doesn’t matter where you live, the currency will be converted for you by the banks automatically – at no extra charge.
How do I download the templates?
Please see my detailed payment process description link here.
Once I’ve paid for templates can I preview each of them first to see which ones I want?
Unfortunately the system will subtract from your credits if you click ‘download’ on one of the templates. When you have 10 credits (after payment) you need to carefully decide which ones you want first.
Ive paid for my templates and nothing is happening?
The process is manual, so that you can choose which ones you want. After paying you’ll land back on the fashion templates site, there will be a link saying “browse templates” you need to go back to the selection of templates and choose which ones you like. Don’t click download unless you like the template and you’re sure you want it to be taken from your credits.
I’ve paid for my templates, but when I went to the page to choose my poses, it says I have no credits, why?
Often what happens is that the payment actually didn’t go through. Send me an email to check what happened, or check your bank statement first before retrying. If you’ve waited the 3minutes after filling in your credit card details, then try again. The system must clearly state “Transaction result: OK – you may return to Fashion Templates site”
I’ve clicked “download” and this popup window has opened, how do I save the template?
PC: “Right click” “Save picture as” and store the image in a folder.
Mac: Hold down the mouse button until mini menu appears – “save image as”
Ive clicked ‘download” and nothing happens.
Double check that popups are not disabled on your computer. There should be a bar below your tool bar that displays “temporarily enable popups on this site” Click on that and retry the same template.
One of the templates has a red x when I tried to download it.
Close the popup, retry the download. If not, then contact me with the exact template number you are trying to download. I.e.: Page two, 2nd row from the top, right hand corner template (girl holding fabric in her arms) Then I can see if there is technical fault, and email the faulty template to you immediately.
I’m trying to buy templates and my payment has been declined a couple of times. I have checked with my bank and they’ve said there’s no problem on their end.
It could be that you’re trying to use your debit card, fashion templates can’t accept debit cards yet, please check back soon to see if this has changed. I am currently working on providing more payment options.
I ordered 10 templates and when I tried to open them it was just odd looking characters. I saved the files as a jpeg file. What should I do?
Please answer the following questions when emailing me:
1. What platform are you on: PC or Mac?
2. What operating system version: Windows 98, Windows XP, or Windows Vista?
3. What browser version: IE5, IE6, IE7, Firefox, Opera or Safari?
Please help having trouble downloading templates, done as you say but all I have is four images of your “download” word.
Please answer the following questions when emailing me:
1. What platform are you on: PC or Mac?
2. What operating system version: Windows 98, Windows XP, or Windows Vista?
3. What browser version: IE5, IE6, IE7, Firefox, Opera or Safari?
COPYRIGHT FAQ:
If I need to use images/material from your site, what do I have to do?
I created this site for sharing purposes, if you’re printing/saving the images or material for school work, then go ahead. If you’re using it for commercial sites, MySpace or blogs please link back to me. Some of the info on the site is credited to other sites, so please ask first.
SUBMIT SITE FAQ:
I’d like to exchange links, would you be interested?
I used to have a submit site page, but all I received was spam! If you are interested in exchanging links, please feel free to contact me via the contact page here. I will consider your request only if your site is relevant to fashion in some way.
I want to submit my site, how do I know it will be chosen?
I would like to keep the sites that I post relevant to my current content, anything related to fashion, or illustration of fashion is welcome.
What is a reciprocal URL?
I would need to know from you where you have placed a link to me on your own website first so that I can add a link to yours.
SUBMITTING PORTFOLIO FAQ:
Ive got some images to submit to your showcase page, how do I do this?
Send me an email requesting a portfolio submission; I will mail you back as soon as possible with an address for you to send your images to. I will always respond with a yes or a no once I’ve seen the illustrations.
What format must the portfolio images be? What file size?
They can be gif, jpg or bmp. Try to keep the file size below 1mb per pic, but I’ll be compressing them anyway for the site.
What are the selection criteria for portfolios on the showcase page?
Anyone can mail their work to me, however, I like to keep the content on this site superior, so if I feel the designer/illustrator’s portfolio needs improvement, I won’t post it up on the site. I’d like fashion templates to be a source of inspiration to others. This doesn’t mean you can’t try again once you’ve improved!
I’ve used the contact form to ask to send my portfolio, but nobody responded?
Often people email me and request an address to send their images to, but they make spelling mistakes in their email addresses through the form, this form doesn’t check that they are active accounts. Please ensure your email address is written correctly.
General FAQ:
There is an image on the site that isn’t showing, there is a red x or “this image does not exist” certain link isn’t working etc:
Please report this via email on the contact page – I welcome reports of technical difficulties so that I can rectify them.
